Return Policy

 

Normal Returns

Should you desire to return any purchased goods . . .

Notify American Innovations via e-mail within 48 Hours of receiving your merchandise. Due to the nature of products, some items may be used once and no longer needed, therefore all sales are final after this period.

After we receive your return request you will be notified via email with a RA # that must be clearly visible on the outside of the package you are returning to us. 

All RA's must be received within 7 days after we issue your RA #.  Packaged received after the 7-day allowance will be refused and returned to sender. No Exceptions.

American Innovations will send the appropriate shipping information via e-mail. It is the customer's responsability to pay for shipping the product back to American Innovations.
US customers will be refunded the total price paid for returned items minus a 25% restocking fee. Shipping & Handling Charges are not refundable. Due to excessive shipping charges, all international sales are final.

Defective Returns

In the unlikely event that our products are defective upon delivery to the customer . . .

Notify American Innovations via e-mail within 48 hours after receiving your goods.   Please clearly explain the nature of the problem you are having with your recent purchase.

After we receive your return request you will be notified via email with a RA # that must be clearly visible on the outside of the package you are returning to us. 

All RA's must be received within 7 days after we issue your RA #.  Packaged received after the 7-day allowance will be refused and returned to sender. No Exceptions.

American Innovations will send the appropriate shipping information via e-mail. It is thecustomer's responsability to pay for shipping the product back to American Innovations.
Upon receipt of the returned items, American Innovations, Inc. will inspect the goods for manufacturer's defects. If the items are deemed defective, we will immediately send out replacement items at our cost. If the items are not defective but the customer still desires to return the product, the customer will be charged a restocking fee as described under the above section entitled Normal Returns.



Proud Member Of The
Better Business Bureau
Secure Transactions For:
American Innovations, Inc.
Tel. 845-371-3333
Click Here Send Us An Email
Established: March 1995

Home ] [ Hardwired Hidden Cameras ] [ Wireless Surveillance Cameras ] [ Video Cassette Recorders ] [ Accessories ]
Links For Parents ] [ Business Opportunities ] [ How To Order ] [ Return Policy ] [ How to Contact Us ]
Additional Products ]

A.I. Inc. is not responsible for any errors or omissions in this online catalog.
Prices and availability subject to change without notice.
Please direct any questions, comments or suggestions about this site to the webmaster